This website (https://grossia.in/) is operated by Grossia Infotech. Throughout the site, the terms “we”, “us” and “our” refer to Grossia. Grossia offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to the Terms. We reserve the right to update or change these Terms at any time. Your continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for minor dependents to use this site.
You must not use our products for any illegal purpose or violate any laws.
Transmission of viruses or malicious code is strictly prohibited.
Violation of Terms may result in termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time.
Content (excluding payment information) may be transferred unencrypted across networks.
You agree not to reproduce, duplicate, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current.
Content is for general information only and should not be solely relied upon.
We reserve the right to modify content without obligation to update it.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice.
We may modify or discontinue Services at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Products may be available exclusively online and in limited quantities.
Returns/exchanges are governed by our Refund Policy: https://grossia.in/returns-shipping-policy/
We do not guarantee accurate display of product colors on all devices.
We reserve the right to limit sales and discontinue products anytime.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion.
You agree to provide accurate and updated billing/account information.
For details, refer to Refund Policy: https://grossia.in/returns-shipping-policy/

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.
Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or their content.
Use them at your own discretion and review their policies before transactions.

SECTION 9 – USER COMMENTS

We may use, edit, or publish any user-submitted content without obligation.
You agree your content will not violate any laws or rights.
We are not responsible for user-generated content.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy: https://grossia.in/privacy-policy/

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful activities, violating rights, spreading malware, or engaging in harmful behavior.
Violation may result in termination of access.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free Service.
All Services and products are provided “as is” without warranties.
Grossia, its team, affiliates, and partners shall not be liable for any damages arising from use of the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Grossia and its affiliates from any claims due to violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed invalid, the remaining Terms remain enforceable.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either party.
We may terminate access if Terms are violated.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Grossia.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of India.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website indicates acceptance of changes.

SECTION 20 – CONTACT INFORMATION

For any queries related to Terms & Conditions, feel free to contact our support team: