Who we are

Welcome to Grossia (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://grossia.in/ and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior

c) Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Personalize your experience
  • Analyze traffic and usage

You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and promotional offers
  • Prevent fraud and ensure security

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment gateways (for secure transactions)
  • Delivery partners (for order fulfillment)
  • Service providers (hosting, analytics, marketing tools)

These third parties are obligated to keep your information secure.

4. Data Security

We implement appropriate security measures to protect your data, including:

  • Secure servers
  • SSL encryption
  • Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To exercise your rights, contact us at: info@grossia.in

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • 📧 Email: info@grossia.in
  • 📍 Address: P. N0. – 48, Sanatan Nagar, Kamta, Chinhat, Lucknow UP. 226028